Data We Collect
xa1 collects information necessary to provide and improve our services, including:
- Account Information: Name, email, contact details provided during registration to create and verify your account.
- Device & Browser Data: Information such as IP address, browser type, device identifiers and operating system for security and optimisation.
- Payment Data: Local payment method details in INR including UPI IDs, bank information, transaction records for deposits and withdrawals.
- Cookies & Usage Data: Tracking technology cookies and analytics to enhance user experience and site performance.
How We Use Your Data
Your data is used solely to provide, maintain, and improve xa1’s services. This includes account management, payment processing, fraud prevention, marketing tailored to your preferences, and customer support.
We do not sell personal data to third parties. Data is processed securely in compliance with Indian data protection regulations.
Cookies and Tracking Technologies
Cookies enable us to personalise your experience and analyse system usage. We use both session cookies and persistent cookies for functionality and analytics.
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform usability.
Data Storage & Security
We apply industry-standard encryption methods and robust security protocols to safeguard your data both at rest and in transit.
Access to personal data is restricted to authorised personnel only. Regular audits and security updates help prevent data breaches and cyber threats.
Sharing Data with Third Parties
xa1 may share data with trusted service providers engaged in payment processing, identity verification, and marketing – all governed by strict confidentiality agreements.
We do not share data with unauthorised entities or for unrelated commercial purposes without explicit consent.
Your Data Rights
You can access, correct, or request deletion of your personal data at any time by contacting our support team.
Requests will be handled promptly and in accordance with prevailing laws. You also have the right to object to direct marketing communications.
Changes to This Privacy Policy
xa1 may update this Privacy Policy occasionally to reflect new legal or operational requirements.
Users will be notified of material changes via the website and are encouraged to review this policy regularly to stay informed.
Contacting Support
If you have any privacy-related questions or requests, please reach out to our customer service at [email protected].
We are committed to assisting users and ensuring your data is handled responsibly and securely.
Explore xa1 Services
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